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Course Outlines
Customer Care
Handling Situations
Leasership & Management
Leasership & Management part 2
Personal Development
Project and Change Management
Sales and Marketing
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Leadership & Management
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5 Day MBA
Advanced Assertiveness Skills for Managers
Advanced coaching skills for managers
Advanced Communication Skills using emotional intelligence
Advanced Communication Skills
An introduction to coaching
Applying Lean in the NHS
Appraisal interviewing
Building High Performace Teams
Coaching to develop team performance
Commercial Awareness
Communicating Change Expectations for Senior Leaders
Communicating Change Expectations
Conflict Resolution, Assertiveness and Discipline for Team Management
Conucting Disciplinary Interviews
Creativity and Experimentation in the curriculum
Developing Team Performance
Diversity Workshop
Effective Interviewing Skills
Emotional Resiliance For Managers
Enhancing Performance
Equality and Diversity in the Curriculum
Essential Leadership Skills
Essential Management Skills
Essential Team Leader Skills
Facilitating Productive Meetings
Finance for Non-Financial Managers